In response to the challenges posed by the pandemic, ovice was founded to provide customizable virtual offices, classrooms, and event venues, fostering connectivity for remote and hybrid work environments. Their innovative platform has been adopted by over 4,000 companies, including industry giants like Toyota and Panasonic. After successfully raising 4.5 billion yen in a Series B funding round, ovice faced a significant hurdle: hiring top-tier software engineering talent to support their rapid growth.

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Support Request

To address their difficulty hiring software engineers, they turned to the First Mate Technologies (FMT) team, seeking expertise to augment their development capabilities and maintain their high standards of innovation and performance. It was our privilege to partner with ovice and support their mission to keep teams connected worldwide.

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Development Journey

Our partnership with ovice began by addressing a backlog of 200 minor UI improvements. We quickly onboarded onto their codebase and began resolving tickets within days. Impressed by our speed and quality, ovice shortly tripled the size of our engineering support team.

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As trust grew, we took on larger projects, including a major overhaul of the “customize workspace” feature, essential for customer personalization. Our consistent delivery built strong trust, moving their product head to promptly explain any new desired features to us.

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Ovice looks forward to continuing this collaboration, especially as they invest in AI features, leveraging our expertise.

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Key Outcomes

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UI Overhaul

With many small UI improvements, our work collectively contributed to a significant enhancement of ovice's overall user interface, greatly improving customer experience.

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Critical Feature Development

We played a crucial role in developing other critical features, in addition to the "customize workspace" feature.

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Ongoing Support and Thought Partnership

We continue to work closely with ovice, attending meetings with their team, providing technical input on the design of their product, and helping develop their continuous backlog of feature requests.